Tuesday, 3 May 2011

Two weeks in.....

Well, here we are! Two weeks in, we have regulars, we have already adapted the menu, and we have a new beer fridge.

From the first Friday night, when we started our learning curve, we have been listening to feedback, asking the questions, looking for the positives, and the negatives in what we are trying to achieve here at Pancho. Thankfully most of the feedback has been good, but we are still learning, and think we will continue to evolve. The minute to get complacent will be the minute your customers start going elsewhere.

Interesting to hear the thoughts of our customers, not only on Pancho, but on outlets across the town, and indeed country! We have a long list of places to visit, from Southsea, all the way upto Carlisle!!

Next weekend will be interesting, not a holiday weekend, but still expecting tourists, as well as the bookings we already have for Saturday night. Which reminds me, I really need to buy a diary..... Hoping for a nice ticking along weekend, not mental, but enough to see the staff working that little bit more pressured. Getting busier and busier each weekend so far, so as soon as we start advertising we are ready to take it!

A word on the staff, great job so far. Everyone is listening, and learning. If we continue to work together, and listen to the customers, respond to feedback, and smile, we will be doing well.

We are already upto 29th on TripAdvisor in Warwick. Which is awesome for a two week old company. If you have visited us, and enjoyed your time, do please drop us a review. Your words mean a whole lot more than any advertising possibly could.

Thanks for reading. We look forward to seeing you soon!

Dale.

Labels: , , , , , , ,

Thoughts on our first two weeks!!

Hi all!

I just have a few questions on how we are going along at Pancho.

Should we keep Pancho as solely tapas, or should we go ahead and offer the "Big Plate" version of the dishes? I think people are coming to see us because of the tapas style, and the family style "sharing" dining. What do you think?

Anyone who was with us over the weekend, what did you think on the desserts? We tried out Banana and Pain au Chocolat pudding, Apple and Blueberry Granola crumble, and Tiramisu. We are planning to add to this Clotted Cream Ice Cream with warm raspberries, and warm chocolate brownie with CCIC.

Finally, we are thinking of introducing 'Para llevar', or take-away. Would you use Pancho for this? Do you think other people would?

We are always interested to hear what you enjoy from the menu, and what isn't so popular. We have already removed Pesto Mussels, due to the lack of fresh availability in Warwick.

As ever we are moving with the seasons, and added an asparagus dish this past weekend, did you try it? We loved it!

Thanks for your custom, and continued support. We do appreciate it, and are enjoying serving you.

Pancho will start a new discussion every week, and all responses will be put into a hat and drawn monthly for a bottle wine.

Thanks again, and see you real soon.

Dale.